cancel
Showing results for 
Search instead for 
Did you mean: 
Absent
Stadia Player
Stadia Player

Games stuck on loading screen

Jump to Best Response

So yesterday morning I was able to play games just fine then I went to sleep and haven't been able to get any game to go past its loading screen. Cyberpunk just stays at the loading screen with its title. Destiny 2 stops working once I select my character then it'll stay at its loading screen. Same goes for Risk Of Rain 2. I'm playing on chromecast mainly. I tried using the stadia app on my phone to see if games would load any differently there but it's the same story both on wifi and on mobile data. Any suggestions?

8 Kudos
Best Response
JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,
This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community.
Thank you,
James

View Best Response in original post

0 Kudos
28 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Can you try things like

  • resetting/restarting your internet connection (e.g. Router)
  • connect your Chromecast with an Ethernet cable to the router
  • Restarting your devices (phone + Chromecast/TV)

As you have that problem on two devices and with all games it sounds for me like an internet issue.

You can also check out this article in the Stadia helpcenter to find some more tips what else you could try to improve your experience on Stadia.

0 Kudos
Tini
Stadia Player
Stadia Player

I am having the same problem. Sekiro stuck on loading screen..

0 Kudos
Dark_knight
Stadia Player
Stadia Player

Same here friend, i have a 21 hours into the campaign.

0 Kudos
russelld928
Founder
Founder

Same here come on google sort this please

0 Kudos
ChucklesAZ
Stadia Player
Stadia Player

Did all these things. If it's a wifi provider issue, considering all the cross platform issues, either Stadia or Cyberpunk should bring this up with Verizon FiOS. We have a fast plan (100/100) and with direct Ethernet, it should not happen. 

Its not dropping or pixelation.

It's only Cyberpunk and it locks on the slash screen. I can hear the game is loaded and waiting in the other side.

Seems like FiOS is ruining Cyberpunk and Stadia may not be worth the cost anymore. 

0 Kudos
ChucklesAZ
Stadia Player
Stadia Player

Ethernet from tv to router helped and restarting the router (not resetting) but I'm still testing this fix.

0 Kudos
ChucklesAZ
Stadia Player
Stadia Player

Could be a memory management problem with larger games, Esp. Android TV or Smart TV based.

Check the Cyberpunk servers 

 

Seemed to happen after they shifted their focus to console improvements, possibly neglecting Stadia.

 

 

0 Kudos
Babaganuche7
Founder
Founder

I have to disagree with @Chufu here since its every game across mobile data and internet, and its always a loading screen. You'll want to contact stadia support directly.

1 Kudo
Lalarex
Stadia Player
Stadia Player

I have the same problem. The game just doesn't start, respectively is stuck at the initial screen. Support chat mentioned that servers are eventually under heavy load.. But I'm wondering that nobody else complains about this problem.

5 Kudos
Mike1200
Community Member

Having the EXACT same problem!!

 

Did you manage to fix it? Yesterday everything worked fine. Now CP stuck on title screen and Destiny crashing after I choose my caracter. -.-

2 Kudos
Verno
Stadia Player
Stadia Player

Also having the same problem with Destiny and Cyberpunk.

Just received Chromecast and Stadia controller. Already tried to reset to factory settings and set up everything once again. Unfortunately, without any luck. Let’s hope it is some server error and they will resolve it soon. 

2 Kudos
sfranzt
Stadia Player
Stadia Player

Same problem here but only with Cyberspace 2077. Worked well yesterday but today I cannot get into the game but I am stuck on the loading screen. Other games work just fine.

I got some Stadia-Support via Twitter  but nothing helped so far. I´ve tried:

- Incognito mode

- cleared cache

- reinstalled chrome

- disabling extensions

- different browser

- restarting router & PC many times

- tried different (mobile) connections

- tried a different device (mobile)

- opened specific ports on the router (Stadia suggestion)

- changed primary and secondary DNS of the router

- Manually enabled Java Script for goo.gle/2ssMSvi. (Stadia suggestion)

0 Kudos
Krosan
Stadia Player
Stadia Player

Having same issue with same game, all other run fine but Cyberpunk never goes pass the loading screen

1 Kudo
BabyLinux
Stadia Player
Stadia Player

Same Prob here, CP won't go past the loading screen. Pls fix it already! :disappointed_face:

0 Kudos
darkdragn
Stadia Player
Stadia Player

Same thing, I was playing all the way up to ~0600 MST. Took a nap, and now I just get a frozen title screen. Borderlands still loads just fine, though. 

0 Kudos
ssewad
Community Member

Same over here from germany. on all connections mobile and cable line. CP yellow loading screen. Might CP patch killed it?!? but why also Destiny 2 only gets me to the Char-Screen and stops after selecting... - this is a pain in the..* How will the service look like in 10 days ...? - Please fix this. 

CP loading screenCP loading screenconnection info (german -translation -> excellent)connection info (german -translation -> excellent)

Thank you

2 Kudos
Paddleclimb
Community Member

Same situation here, Cyberpunk will not load past the yellow splash screen

0 Kudos
Zentynel
Stadia Player
Stadia Player

yep cp2077 not loading 

0 Kudos
SharkEthic
Stadia Player
Stadia Player

Cyberpunk stuck on splash screen. Just got my Stadia controller...🤦‍:male_sign:

0 Kudos
Venkman
Stadia Player
Stadia Player
1 Kudo
ChloeBun
Stadia Player
Stadia Player

Well same here played CP at the morning, Later I got my premiere edition and wanted to play CP again but it is stuck at loading screen and destiny 2 crashes after character select.

0 Kudos
Yko22
Stadia Player
Stadia Player

The same issue for me with Cyberpunk, it's stuck at the yellow loading screen, the one which comes after the zooming loading screen. I was able to play for just a few hours and then this happened.

0 Kudos
Absent
Stadia Player
Stadia Player

Just a update- the other post that was linked here by someone else was updated today saying everything should be working correctly now and now all of my games are able to get past their loading screen. Hope everyone else is able to play their games too.

0 Kudos
RyRedux
Stadia Player
Stadia Player

Having trouble with it here in the UK. Gets to the loading screen and then nothing. Shame really wanted to play Cyberpunk after work. Updates on when this is going to be sorted? 

1 Kudo
kazikd
Stadia Player
Stadia Player

Did this ever get resolved for you as I have the same issue on a different game... All other games work perfectly.

Paul Drozd
0 Kudos
kazikd
Stadia Player
Stadia Player

Ever since I played the first time on Republique which work and played the first time... But every since I haven't been able to play it gets stuck on splash screen ...I get a repeating static noise and static frozen splash screen everytime but only with that game all other games work perfectly fine. And no one will help very frustrating.

 

Paul Drozd
0 Kudos
AA2014
Stadia Player
Stadia Player

I'm having the same problem but with ESO

0 Kudos
JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,
This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community.
Thank you,
James

0 Kudos