Hi everyone, with regard to the FIFA 21 save issues, we understand how frustrating this situation can be. We are aware of the issue with career saved games. We have been in touch with EA, who are in the process of rolling out a fix next week. We'll confirm an exact date as soon as we can. Thanks for your patience. If further assistance for FIFA is needed, I kindly suggest contacting EA directly.
Not tried it yet but did you connect your EA account to Stadia?
I have problem to connect with the fifa companion app on mine mobile device so i can use FUT on mine mobile.
Me. Cant save any progress in career, volta, or training.
I can't save my profile or career mode or anything. Getting error message saying it can't save. Hit retry... Still doesn't work. This is on top of my squad issue I mentioned in my other post. Please fix.
Same with both career saves and personal settings.
Hi everyone! Thanks for reporting this issue. The team is aware and is investigating further. When I have news to share, I will let you all know.
@ChrisFromGoogle Thanks for the update. Is this a Stadia only, EA only, or Stadia and EA issue? I created a bug report with EA but if it isn't their issue I can back off the request on their end.
Seems like same may happen on PC/Consoles as well
https://answers.ea.com/t5/Other-FIFA-Games/Unable-to-save-personal-settings-1/td-p/5367748
Any update on this? Do we have an ETA on a fix yet?
Hi Chris,
Any update on this? Please give us a date, It's like even a week without any news.
Kr
Oussama
Got on today and found out my whole FIFA account has been deleted....
I have been waiting for FIFA21 on Stadia for months now, and can't even express my excitement at being able to buy the game followed by intense disappointment after finding out that all my data had been deleted after a lot of hard work.
Very disappointed.
Same problem Here. I lost all my save files (career is completly deleted) and I'm also not able to save a new one.
Very dissapointed.
Did you do anything strange that triggered EA to completely delete your FIFA account? it doesn't make sense to have your account deleted out of the blue
what happened?
guessing this is still an issue. so disappointed
Not only am I not able to save I am seeing this when I go to look at my profile data (only shows up if I click 'Cancel' when it says 'Personal Setting 1 cannot be saved' when I first turn on FIFA and then navigate to Settings > Profile > Manage Profile)
same for me
Nothing is being saved except for Ultimate Team and Pro Clubs.
Even accessibility settings are getting reset.
This game modes:
https://stadia.google.com/capture/189c9f96-756f-4bc9-8357-af569e09e4d2
They get reset every time. So all statistics are 0.
Unfortunately, the error still occurs.
Hopefully the problem will be resolved soon.
I'm having the same exact issue as described above - Unable to save Personal Settings 1
Issue is now ongoing for a few days now, hoping that Stadia can fix this soon with EA! No fun in starting the game every time for scratch..
I had the same issue few weeks ago. I deleted the screenshots and suddly I could save the data.
But I think this not the issue resolution, more an unintended behaviour.
@ChrisFromGoogle any updates so far re. this issue?
Have the same problem, Google, please, it does not make sense to play Fifa without saving.
I contacted both Stadia and EA.
Stadia admits it's a known issue and tells me that they are working with EA on a solution. They told me EA needs to forward an update. No ETA given.
EA just blames Stadia and the only thing they are giving me is the Stadia troubleshooting website...
So I'm afraid we just need to wait for that update...
EA put the blame on Stadia.
So I don't think EA is responsible here.
Same issue, personal settings also won't save
First time I launched the game it worked.
Then I linked my EA account and it doesn't work, although not sure if that was the cause
Randomly started working for me
Only thing different I did was save my settings with a new name instead of 'Personal Settings 1' which is the default
I think it's just spotty / intermittent
Doesn't work for me.