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SvenA81
Founder
Founder

Family sharing doesn´t work

English

I would like to use the family function / sharing in Stadia with my sons. Unfortunately, I have the same error message for both. Basically, it's about the security token that needs to be updated. Both accounts are set up in Stadia and game requests can be approved by me. The token update fails at the actual start.

German

Ich möchte mit meinen Söhnen die Familiefunktion in Stadia nutzen. Ich habe leider bei beiden die gleiche Fehlermeldung. Im Grunde geht es um den Sicherheitstoken der aktualisiert werden muss.
Die Konten sind für beide in Stadia eingerichtet und die Spieleanfragen können durch mich genehmigt werden. Beim eigentlichen Start schlägt die Aktualisierung des Token fehl.

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1 Reply
SanjaySyam
Community Member

Apparently family sharing is still in the rollout phases and the token error you mentioned is a common issue which might get resolved on its own after a while. In the meantime, you could get in touch with Stadia support and let them know about it in case you're still facing the issue.

https://support.google.com/stadia/gethelp

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