FIFA 22 Ultimate Edition not recieved extra content

[ppcrulez]

I ordered FIFA 22 Ultimate edition, the game works but I have not recieved any of the extra content in the ultimate edition. No 4600 FIFA points etc.

Did this happen to others? Who should I contact to get this?

[AnimaTek]

Yes,
I also have not received anything, and do not know who to contact.

On Ps4 and Ps5 they received all the extra rewards, staff problem but this is not good

[kuhon82]

i haven't receivid anything either. Apart from that i can't connect my Origin account, but it makes me create a new account, also from stadia i bought 4600 fifa points, which i don't receive in game, absurd. If i knew i took normal fear for origin. Shame!

[Eldonko2000]

Same issue, pre-ordered the Ultimate Edition, have confirmation that payment was taken, but still no additional content.  I have also just purchase some Fifa points approximately £11 worth through Stadia and they haven't appeared either.  Normally I wouldn't bother, but I wanted to test it out.  Nothing showing on either the web app or in game.

[MrVacca · Accepted solution]

Hi @ppcrulez, @Eldonko2000, @kuhon82, @AnimaTek 

There was a lot of issues on EA's side across all platforms with the other redeemable bonus content.  The best place for updates on the bonus content updates can be found on this EA forum: https://answers.ea.com/t5/Technical-Issues/Bought-the-ultimate-edition-on-Xbox-one-Haven-t-received-...

You'll see a yellow banner at the top highlighting the Fifa 22 bonus content issues.  Best of luck!

[Moikano]

Same here. Don´t know what to do.

[JamesFromGoogle]

Hello @Moikano,
Just wanted to pop in and point out that this is an old topic, so we will be closing this it now. If you have tried @MrVacca's Best Response and still need help, please create a new post as you'll get better visibility from our Stadia Guide's and the rest of the community that way.

Thank you,
James