cancel
Showing results for 
Search instead for 
Did you mean: 
TwinkleStar
Stadia Player
Stadia Player

Extreme low quality sound.

Jump to Best Response

Huawei y7, over wifi, perfect video streming and playing game on stadia, bravo. High fps, super stable, low latency. Smooth video. 

But the sound, it sounds like a bad connection phone call conversation in the middle of a hurricane with cheap noise supression software. All the while, the video and game works fine. 

On 4g celullar wireless mobile internet on this huawei y7, the sound works perfectly fine. So it's probably some bug that can be easily fixed. I cant play over 4g because the stadia controller does not allow me to.

0 Kudos
Best Response
Borussia
Silver Stadia Guide
Silver Stadia Guide

That sounds (haha) very annoying and maybe we can narrow down the problem. For that, we have to clarify some circumstances:

Do you have the problem in another WiFi, too?

Do you experience the same issue when using another device?

Does the sound sound bad when you use your phone's speaker, when using your headset connected with your phone (3.5mm/bluetooth?) or with a headset connected with the controller?

 

You said that the problem does not occur when you use your mobile connection?

That points at a problem with either your WiFi or your ISP. Have you tried restarting your router?

View Best Response in original post

1 Kudo
7 Replies
Barthandelus
Silver Stadia Guide
Silver Stadia Guide

Hello,

Strange, I did never heard about that kind of bug.

Are you using the dedicated Stadia App ?

0 Kudos
TwinkleStar
Stadia Player
Stadia Player

@Barthandelus

Yeah, huawei y7 as experimental feature, stadia app from playstore, everything up to date, also OS.

5 may 2021 and 10 may now. I assume this phone is not fully supported as of yet, but it's pretty smooth appart from the strange sound. 

0 Kudos
Borussia
Silver Stadia Guide
Silver Stadia Guide

That sounds (haha) very annoying and maybe we can narrow down the problem. For that, we have to clarify some circumstances:

Do you have the problem in another WiFi, too?

Do you experience the same issue when using another device?

Does the sound sound bad when you use your phone's speaker, when using your headset connected with your phone (3.5mm/bluetooth?) or with a headset connected with the controller?

 

You said that the problem does not occur when you use your mobile connection?

That points at a problem with either your WiFi or your ISP. Have you tried restarting your router?

1 Kudo
TwinkleStar
Stadia Player
Stadia Player

@Borussia website not behaving, be right back. Gotta test ur suggestions. Other phone or device sound fine. And yeah over 4g sound fine on this device aswell. 

0 Kudos
TwinkleStar
Stadia Player
Stadia Player

So unplugging and replugging seems to be fixing this issues.

But why on 4g I don't have to replug? What strange thing.

Also opening game session on 4g, causes resuming of game session on wifi work fine also. 

0 Kudos
TwinkleStar
Stadia Player
Stadia Player

@Borussia

Thanks for suggestion. It seems like an issue with audio plugin socket. Replugging sometimes causes the issue, sometimes fixes the issue.

No problem anyway, just temporary phone while I wait for mine to get repaired. And thanks again. 

0 Kudos
Borussia
Silver Stadia Guide
Silver Stadia Guide

Thank you for the update.

Very glad that helped and that you can now fully enjoy Stadia :slightly_smiling_face:

0 Kudos