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Bram_Borch
Founder
Founder

Email changed without request

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I've had Stadia since the beginning but recently created an extra gmail account. Now my entire game library has been transferred to this new gmail account. I previously used a Hotmail account. Is there a way to undo this because the new gmail account was only intended for temporary use.

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HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Bram_Borch  it looks like you have added a Gmail service to your Google account (that you created with your hotmail account) this means that instead of creating another google account with a new gmail address, you just linked a new gmail address to your already existing account, this operation is irreversible. But you could always delete the Gmail service from your account and revert back to use the Google account with your hotmail address.

https://support.google.com/accounts/answer/61177?co=GENIE.Platform%3DDesktop&hl=en here you can find a guide on how to delete the Gmail service but be aware that you will loose some of your content like email received to the gmail account and gmail settings, however you won't loose any purchase since the Google account will  continue to exists

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Bram_Borch
Founder
Founder

thanks for the reply. I followed everything as described on the site and now my Stadia is back on my hotmail account. Thanks again.

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4 Replies
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Bram_Borch  it looks like you have added a Gmail service to your Google account (that you created with your hotmail account) this means that instead of creating another google account with a new gmail address, you just linked a new gmail address to your already existing account, this operation is irreversible. But you could always delete the Gmail service from your account and revert back to use the Google account with your hotmail address.

https://support.google.com/accounts/answer/61177?co=GENIE.Platform%3DDesktop&hl=en here you can find a guide on how to delete the Gmail service but be aware that you will loose some of your content like email received to the gmail account and gmail settings, however you won't loose any purchase since the Google account will  continue to exists

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Bram_Borch
Founder
Founder

thanks for the reply. I followed everything as described on the site and now my Stadia is back on my hotmail account. Thanks again.

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Bram_Borch
Founder
Founder

@HatDroid Thanks for your answer, but will I keep all my games when I delete this Gmail account or will I lose all my games on Stadia?

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HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

If you follow the guide I sent you will only loose your Gmail address and emails, but you will keep your games follow the guide and deactivate Gmail from your account, read accurately to not delete the whole Google account!

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