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kailedude
Stadia Player
Stadia Player

Cyberpunk Pre order Promo

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Pre ordered on Nov 19th.

Funds were taken off my card on Dec 6th
Receipt Says they were taken on Dec 10th

Still not a email about my confirmation and yet I am seeing everyone else who ordered in December already getting codes and yet i ordered a month ago.


Would like some understanding how the ones who order fist get last in Canada if anything is left


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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @kailedude,

the promotion in Canada had already to end on 13th December, because the stock was gone (see here). But as far as I understand you ordered before, so you should be eligible.

As you still haven't got an email within 7 days, you could try to check out with the Stadia support if they can help you out in this case. Otherwise the terms & conditions were stating anyway that the email may arrive until 16th January 2021, so it could be that your email arrives until then.

I recommend to also check your spam-folder to make sure the email is not accidently there instead of your inbox.

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kailedude
Stadia Player
Stadia Player

code generated.

Shipment on the way 

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3 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @kailedude,

the promotion in Canada had already to end on 13th December, because the stock was gone (see here). But as far as I understand you ordered before, so you should be eligible.

As you still haven't got an email within 7 days, you could try to check out with the Stadia support if they can help you out in this case. Otherwise the terms & conditions were stating anyway that the email may arrive until 16th January 2021, so it could be that your email arrives until then.

I recommend to also check your spam-folder to make sure the email is not accidently there instead of your inbox.

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kailedude
Stadia Player
Stadia Player

I was finally able to get in contact and it sounds like something was wrong and so they are going to contact me back in 24-48 hours and generate me a code 

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kailedude
Stadia Player
Stadia Player

code generated.

Shipment on the way 

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