Pre ordered on Nov 19th.
Funds were taken off my card on Dec 6th
Receipt Says they were taken on Dec 10th
Still not a email about my confirmation and yet I am seeing everyone else who ordered in December already getting codes and yet i ordered a month ago.
Would like some understanding how the ones who order fist get last in Canada if anything is left
Hey @kailedude,
the promotion in Canada had already to end on 13th December, because the stock was gone (see here). But as far as I understand you ordered before, so you should be eligible.
As you still haven't got an email within 7 days, you could try to check out with the Stadia support if they can help you out in this case. Otherwise the terms & conditions were stating anyway that the email may arrive until 16th January 2021, so it could be that your email arrives until then.
I recommend to also check your spam-folder to make sure the email is not accidently there instead of your inbox.
code generated.
Shipment on the way
Hey @kailedude,
the promotion in Canada had already to end on 13th December, because the stock was gone (see here). But as far as I understand you ordered before, so you should be eligible.
As you still haven't got an email within 7 days, you could try to check out with the Stadia support if they can help you out in this case. Otherwise the terms & conditions were stating anyway that the email may arrive until 16th January 2021, so it could be that your email arrives until then.
I recommend to also check your spam-folder to make sure the email is not accidently there instead of your inbox.
I was finally able to get in contact and it sounds like something was wrong and so they are going to contact me back in 24-48 hours and generate me a code
code generated.
Shipment on the way