The customer service people don't answer me, how can I get in touch with someone so they can help me?
Hi @tomamarian10,
Here is some refund information. Including a link to stadia support
You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.
Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp
Hope this helps. ![]()
Hi @tomamarian10,
Here is some refund information. Including a link to stadia support
You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.
Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp
Hope this helps. ![]()
Thank you for your help, the support link is the same one I wrote. The problem is that the customer service people don't respond.
I would suggest trying go get to the chat option.
Why are you trying to reach Stadia support from Reddit? The official support is from the Help Center and start a chat from there.
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