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Milehgh11
Community Member

Connection issues.

Hello. I have been trying really hard to play games on stadia. But have been unsuccessful. At first phone was good. Now my phone pixel 4xl and my Chromebook both fail. Connection issues. My internet speed is testing at 400 down. 50 up . Video is choppy. I have everything turned down to lowest. I have yet to try the Chromecast ultra. Help !! 

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codesplice
Gold Stadia Guide
Gold Stadia Guide

@Milehgh11 What can you tell us about the WiFi network you're on? How is the signal strength in the location where you're trying to play? Can you try using something like the Wifiman app to check for congestion on the frequencies used by your network?
https://play.google.com/store/apps/details?id=com.ubnt.usurvey

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Milehgh11
Community Member

Here is the data of my wifi .

Screenshot_20200426-110310.png

Screenshot_20200426-110224.png

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codesplice
Gold Stadia Guide
Gold Stadia Guide

@Milehgh11 If you turn off the extender (which I'm assuming is the NETGEAR62-5G_5GEXT SSID in the graph), are you still able to get a solid signal where you're sitting? It might help to determine whether you're connecting directly to the router or having to go through an extra hop.

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