Whenever I launch a game, I am told the connection is "not stable." A lot of the time, the game will start, and have really spotty image quality, then eventually drop, and tell me that my connection isn't stable enough to continue playing.
This is strange, because I have a 2Gbps Internet connection, I only want to play at 1080p, I pay for Stadia-Pro, I am using Ethernet, and not Wi-Fi.
All of the internet tests I have tried, tell me I have screaming fast internet. All of the tests I have tried with changing the Codec to VP9, or H.264 seem to result with the same issue. I am running a Ryzen 9 5900HX, with on board Ryzen Vega Graphics.
The Stadia Bandwidth requirements are: "To play at up to 4K resolution, you'll need an active Stadia Pro subscription and a network speed of 35 Mbps or greater. Check below for hardware requirements."
I'd like to know if there is some kind of "connection" problem here. Am I not connecting to the right server, or port, or whatever? If this is the case, how can I remedy this situation?
@Shibblet Latency also matters to ensure quality streaming. Are you using VPN by any chance? Which country are you located? You can try to follow the following article to troubleshoot your Stadia connection
https://support.google.com/stadia/answer/9595943?hl=en
I am not using a VPN. I am in the United States (Alaska).
I have read through this article many times. There is nothing there that assists in resolving my issue.
Hey folks,
A big shout out to @Ivan for hopping in on this topic to help out with what he could. @Shibblet, thank you for your response, as it's always helpful to understand as many details as possible. We're sorry that you are having this issue, we know how frustrating it can be. Just wanted to ask a few more follow up questions to see if I can continue to whittle down what might be going on here:
We're sorry that you are having this issue, we know how frustrating it can be. Hopefully, we can find out what's going on here together. Give us an update when you get a chance.
Best,
James
1. Currently I am using a Cable Modem, directly from my ISP, which doubles as a router. My PC is really the only piece of hardware that uses ethernet. All the rest of our things use WiFi. I have a 2.5G connection from my Router to PC, and a 2Gig Down / 75M Up Cable Connection.
2. It's not new, but it's not consistent either. The other night, I started, and logged out of a game, about 5 times, over the period of 20 minutes. Finally on the 5th try I was able to get a stable connection.
3. I don't really play Stadia on any other devices. My PC is my game system.
Hey @Shibblet,
So sorry for not responding sooner. After looking a bit more into your situation, I really think we need to narrow down exactly what might be happening here. I know you don't really play Stadia on any other devices, but it would be very helpful to know exactly where the break down is at. The other question I'd like to ask is if you would be able to test out your Stadia connection on a different network? I understand it's frustrating, so thanks for your patience. Let us know if you'd still like support on this issue when you can.
Thank you,
James
As much as that may help identify the problem... the place that I want to use Stadia is at home, on my home network, with my current ISP.
But as I said before, sometimes I have to launch the game a few times before I get a "stable" connection. So, the ability to have a "stable" connection is there, I just have to fish for it.
So, even if I can to go to a friends house and use my laptop to check the connection settings on a different ISP, but that doesn't change the problem I have at home, at my Deskop.