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VulpOS
Community Member

Concerned I accidentally deleted my email

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Hey there... I don't know if I can get any support here, since the "chat with a customer care specialist" option is currently unavailable..

I was clearing my spam earlier today and didn't realize that it wouldn't just move the messages to the trash... I am concerned that my Stadia code may have been in the spam folder and gotten deleted. I understand that they may not be mailed for a while yet, but I want to ensure I didn't delete it. Is it possible to check if an individual account's code was sent?

I'm not asking to expedite the code if it hasn't been sent. I just want to make sure that, if it was sent, I receive it.

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@VulpOS If you checked your Trash and Spam folder, and it's not there, your best bet right not is to contact support (or maybe one of the mods can help)

Go to the following link

https://support.google.com/stadia#topic=9634925

Click on 'Contact Us' at top right, and you can request chat or callback. Good luck!

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Stadia Guides are not employed by Google. Opinions are my own.

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3 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@VulpOS If you checked your Trash and Spam folder, and it's not there, your best bet right not is to contact support (or maybe one of the mods can help)

Go to the following link

https://support.google.com/stadia#topic=9634925

Click on 'Contact Us' at top right, and you can request chat or callback. Good luck!

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
VulpOS
Community Member
Thanks Ivan! The link that I had to get to Stadia chat was not showing as available. Your link helped direct me to the correct location. After speaking witch chat support, I was informed that my email had not yet been sent and that I could rest easy knowing that I hadn't accidentally deleted it. Thanks for your help!
1 Kudo
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

No worries @VulpOS ! Glad you were able to get response back from them!

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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