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ironcladDuke8
Stadia Player
Stadia Player

Claim device scam?

So I've had YouTube premium for awhile and got the premotion to sign up for the free device and trial. Followed the emails and signed up for my month trial and was told I would have an email sent about claiming my device. The email didn't come till the next day to claim and when I went to claim in store it said code would be applied to check out. Nothing was in cart so I could not check out. I add device to my cart and type in premotion code and it says code is not valid? Spent an hour with chat support and she said it was out of stock how ever I could pay for it with my credit card because I accidentally did that and cancel it. The lady on chat window support said her manager would contact me in 24-48 hours. So my trial time is going to be used up before I even get a chance to talk to support about getting the device? When calling in on the only other support option they ended up just hanging up on me and now I can not call because they have shut it down. What do I do? Anyone else having this issue? This seems like a scam to get me to sign up for stadia while offering me a product but than not allowing me to claim product?

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1 Reply
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Unfortunately, this is an issue with the YouTube Support and you should wait a reply from their support.

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