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VZB227
Stadia Player
Stadia Player

Cant share games with family, cant create google play family library

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Hello there.

I can't get the family sharing to work on google stadia. In stadia family sharing setting it says: Oops! Something went wrong. Wait a bit and try again.
But no matter how long I wait, nothing changes. if I do it from my phone, it redirects me to create a google play family library first, and then it gives me an error code for that too. "You aren't eligible to create a family group". And nowhere can I find anything about this error, or but. In a reddit post more than 4 years old, someone had exactly the same error ( https://www.reddit.com/r/googleplaymusic/comments/60fdi5/cant_create_family_group/ )
so it's probably not a new thing, but it's funny that a completely different google service has the same thing.
Important info: just moved with my girlfriend from Hungary to Austria this summer. Everything was working before, then out here, i had to redo our google family, because we switched to the austrian play store. after a long time of trouble, i managed. but the playstore family library and stadia don't work.
We are both over 18. We are both under the austrian playstore. We are both members of the same google family.
And I am very confused, because 3 months ago everything was working. If anyone has any idea, let me know. and thanks.

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Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @VZB227,

As this is Stadia community forum I am not sure you are in the right place with your Google Family issues but let's try to help out here.
There are some requirements when joining a Family group and I think your are having a problem with this one:

  • Not have switched family groups in the last 12 months.

My guess is because you switched countries and with recreating a family it counts as a new family group.
Best thing you can do is reach out to Google Family support and explain your situation, I am sure they get it fixed. :smiling_face_with_smiling_eyes:

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1 Reply
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @VZB227,

As this is Stadia community forum I am not sure you are in the right place with your Google Family issues but let's try to help out here.
There are some requirements when joining a Family group and I think your are having a problem with this one:

  • Not have switched family groups in the last 12 months.

My guess is because you switched countries and with recreating a family it counts as a new family group.
Best thing you can do is reach out to Google Family support and explain your situation, I am sure they get it fixed. :smiling_face_with_smiling_eyes:

1 Kudo