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Ilharn
Stadia Player
Stadia Player

Can't start any game

Hello there. 

 

I can't start any Game on any device this evening. Restarted everything. I don't know what the problem is. 

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4 Replies
dunico
Community Member

Hi,

Same here. Error: fail to launch a game session. This is followed by a black screen.

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Five
Community Member

Hi both,

If the problem persists at this time then try the information available here; https://support.google.com/stadia#topic=9495216

Otherwise you could submit a feedback ticket via the mobile app including your diagnostic information and any troubleshooting steps you've followed so far.

I hope it's sorted for you soon.

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Mikelevoisin
Community Member

Did you find a solution ? Did it work again ? I have same issues and i'm in contact with the support on twitter but no solution for now after trying several things

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Mikelevoisin
Community Member

For me the solution was to increase the firewall security of my router. Strange but it worth a try.

In any case, configuration of the router was the problem. 

 

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