cancel
Showing results for 
Search instead for 
Did you mean: 
io9909
Stadia Player
Stadia Player

CCU has become unplayable

Jump to Best Response

hello everyone 

When l open a game (any game) it runs fine for about 30 seconds then it glitches out and returns me to the menu 

I NEED HELP!!!

thank you.

0 Kudos
Best Response
Moosemaninc
Stadia Player
Stadia Player

@io9909  

Hi there.

this has happened to me before, for some reason my CCU was connecting to the WiFi but not properly to any servers. I got round it by simply turning the thing off all together at the power point, leaving it 20 min then turning back on and I have had no issues since. If the problem persists try resetting the CCU and setting back up. The other option if you can is connect to an Ethernet cable and see if that makes any difference in the connection. 

hopefully one of the options work :slightly_smiling_face: 

View Best Response in original post

4 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @io9909 ,

As suggested by @Moosemaninc you try disconnecting the power and resetting the CCU.
Could you verify you are connected to WiFi 5GHz?

View Best Response in original post

2 Kudos
Crowrezin
Stadia Player
Stadia Player

Does the CCU get really hot? You might have some airflow issues or maybe the CCU is just bad.

View Best Response in original post

0 Kudos
5 Replies
Moosemaninc
Stadia Player
Stadia Player

@io9909  

Hi there.

this has happened to me before, for some reason my CCU was connecting to the WiFi but not properly to any servers. I got round it by simply turning the thing off all together at the power point, leaving it 20 min then turning back on and I have had no issues since. If the problem persists try resetting the CCU and setting back up. The other option if you can is connect to an Ethernet cable and see if that makes any difference in the connection. 

hopefully one of the options work :slightly_smiling_face: 

4 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @io9909 ,

As suggested by @Moosemaninc you try disconnecting the power and resetting the CCU.
Could you verify you are connected to WiFi 5GHz?

2 Kudos
BinaryJay
Gold Stadia Guide
Gold Stadia Guide

Define "glitches out".

0 Kudos
io9909
Stadia Player
Stadia Player

Goes back to the menu

0 Kudos
Crowrezin
Stadia Player
Stadia Player

Does the CCU get really hot? You might have some airflow issues or maybe the CCU is just bad.

0 Kudos