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Donaguz
Community Member

Bought outriders Hells Rangers Pack But inbox locked

I purchased the Hell's Rangers Pack but the Inbox in outriders is locked and I can't access the items that I paid for. I found that it seems to be a bug in the game.

I have reached level 10 and I've tried everything I've seen on Google, from re-launching the lobby to rift town numerous times, to fully quitting the game a bunch of times as well. I even deleted my low-level character and started all over again.

I have seen posts with this problem but their solutions do not seem to work on Stadia.

 

 

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MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

I'm so sorry to hear about that @Donaguz. My best suggestion is to write a support ticket that can be found here: https://support.square-enix-games.com/s/outriders-topics?language=en_US&game=outriders&topicId=0TO4L...

 

Hope this helps!

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