I am posting this here to raise awareness of a BL3 Guardian Rank issue.
In BL3, I have Guardian Rank level of 132. Yesterday I lost all of my tokens, stats and perks. I now only have 4 tokens, which means I lost 128 tokens. I submitted a support ticket to 2K regarding this issue and I am awaiting a response.
The Guardian Rank issue appears to be fixed in the December 12th update according to this document: https://borderlands.com/en-US/news/2019-12-12-borderlands-3-patch-dec-12/?email_address=×tamp=1...
Hopefully when the Stadia version of BL3 is updated, the Guardian Rank issue will be resolved. However, when this is resolved, I wonder if users will be able to recover the stats they invested in or given the tokens to use again.
Yikes. Thanks for the report @LemonLime and it's great that you already reported it to 2k's support. Just for clarification, was this also an issue with the console/PC version before the update?
@Drac No, unfortunately It has not been resolved. I have submitted 3 tickets with 2K support on the issue. I was told a month ago, the bug was forwarded to the developers, but no fix has been made. The issue has gotten much worse for me, I now have a Guardian Rank of 173, with only 18 Tokens. I am missing 155 tokens.
This is a screenshot of the glitch as of 3/28/2020
@LemonLime That sucks, I'm around 166 with 20 applied, missing 146. They gave me the same answer on the ticket I submitted a month ago and closed it.
For me, every new level gives me another guardian rank that I can use, but it's slow going to say the least. I logged another ticket yesterday, hopefully I get something out of the ticket.
Hi. I play on Xbox One and have been having this very issue since October. I currently have 161 Guardian rank but only 126 Guardian tokes spent to show for it. And it’s beyond frustrating........