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Daguilar0123
Stadia Player
Stadia Player

Black screen

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While playing Avengers, I paused the game for a minute. Then it froze. Afterward, the screen turned black. I could hear the game audio and could even use the controller to navigate the game blindly. How do I fix this. I tried switching from fire to to the stadia app on iPad but the same exact thing occurs.https://share.icloud.com/photos/0Z_4BEa1GNFJO8UfLIX2_TF0Q 

@GraceFromGoogle

@ChrisFromGoogle 

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Best Response
Barthandelus
Silver Stadia Guide
Silver Stadia Guide

Hello @Daguilar0123,

Does the problem persist when restarting the game ?

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Daguilar0123

As @Barthandelus suggested. :smiling_face_with_smiling_eyes: Did a restart of the game fixed it?
Do you have this issue also with other games?

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MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Daguilar0123 

 

I've actually had this happen to me multiple times when playing Avengers on my iphone and ipad.  As the other guides mentioned, a restart usually fixes it, but if you also tap on the black screen, it will also sometimes just instantly turn back on.  

 

I don't know why that happens, but at least it's fixable :slightly_smiling_face: 

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3 Replies
Barthandelus
Silver Stadia Guide
Silver Stadia Guide

Hello @Daguilar0123,

Does the problem persist when restarting the game ?

2 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Daguilar0123

As @Barthandelus suggested. :smiling_face_with_smiling_eyes: Did a restart of the game fixed it?
Do you have this issue also with other games?

2 Kudos
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Daguilar0123 

 

I've actually had this happen to me multiple times when playing Avengers on my iphone and ipad.  As the other guides mentioned, a restart usually fixes it, but if you also tap on the black screen, it will also sometimes just instantly turn back on.  

 

I don't know why that happens, but at least it's fixable :slightly_smiling_face: 

2 Kudos