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Lauch
Founder
Founder

BUG - Stadia Gamepad via Wifi crashes when participating in parties

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hey there, 

what:
since public parties got rolled out, the Stadia gamepad crashes after some time when participating in a party (only tested in private parties).

how:

The gamepad either restarts and disconnects from the device (CCU or Notebook (Macbook) or, in some cases, blinks orange and needs some time to be able to restart (can be fasten when holding Y button during power cycle to reset and reconnect via stadia app)

 

This is a really annoying problem and happens every single time to me and my friends when we join each other in parties. As a workaround, we now connect the controller to our devices via a cable, but this is far from convenient.

Does anybody else experienced this problem? 


small update:

it seems that the problem just occurs when you are using a headset connected to the stadia controller.

so here are the steps to reproduce:

* join a party
* use the stadia controller via wifi
* use party chat with a headset connected to the controller

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Best Response
JamesFromGoogle
Community Specialist
Community Specialist

Hi @Lauch,

We are very grateful for your patience as we've been investigating this issue. It looks like our engineering team has been able to push out a fix that should be live for all users. Please let us know if you notice any other issues. 

 

Happy gaming!

James

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5 Replies
JamesFromGoogle
Community Specialist
Community Specialist

Hi @Lauch,

We are very grateful for your patience as we've been investigating this issue. It looks like our engineering team has been able to push out a fix that should be live for all users. Please let us know if you notice any other issues. 

 

Happy gaming!

James

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Julien277
Stadia Player
Stadia Player

The controller still crashed in the party and the sound is gone after it.

Is the fixed not finished?

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JamesFromGoogle
Community Specialist
Community Specialist

Hi again,

It's been a while since this topic has been updated. We'll leave it open in for another 24 hrs, before closing it. 

Best,

James

 

P.s. @Julien277, I responded to you in another topic.

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Julien277
Stadia Player
Stadia Player

Saw it

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JamesFromGoogle
Community Specialist
Community Specialist

Hi everyone,

We'll go ahead and close out this conversation now. Please reach back out if there are any other issues.


Thank you,

James

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