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Lussianh
Stadia Player
Stadia Player

Assassins creed Valhalla impossible to play

I’ve purchased this game this morning and the game is  stoped where I need to choose if I want to connect to an Ubisoft account i can’t do anything

10 Kudos
21 Replies
RussWest
Stadia Player
Stadia Player

I have exactly the same issue... I'm waiting for stadia chat to open to report my problem because it's really annoying

RussWest_0-1604991096801.png

 

3 Kudos
Immgrimm
Stadia Player
Stadia Player

I have exactly the same issue..

2 Kudos
Lussianh
Stadia Player
Stadia Player

At least I'm not alone ...

1 Kudo
Lussianh
Stadia Player
Stadia Player

I have been contacted by the tchat and it is a known issue, they are currently trying to solve it ...

 

2 Kudos
Livermore
Stadia Player
Stadia Player

Same issue here for past 5 hours

1 Kudo
Ambiorix
Stadia Player
Stadia Player

i also have the issue

2 Kudos
FT96
Community Member

I have the same issue...
But the Stadia customer support couldn't really help me and told me to contact Ubisoft customer support.

2 Kudos
Lussianh
Stadia Player
Stadia Player

I'm currently talking to the ubisoft support ...

 

3 Kudos
FT96
Community Member

What are they saying? Any news?

1 Kudo
Phready
Community Member

what did they say?

0 Kudos
Lussianh
Stadia Player
Stadia Player

They ask me to try with the Immortal demo to link my stadia account with my Ubisoft one but the demo is no more available. He ask me to send a screen print. I'm waiting for his answer...

 

2 Kudos
Lussianh
Stadia Player
Stadia Player

another thing to test (maybe you will have more chance) => try with a private navigation mode or to allow pop ups for stadia.google.com

Not working for me...

0 Kudos
Dusan
Founder
Founder

you have to start a different ubisoft game, link the account and then start vallhalla. 

the problem is: what to do if you don't have a second ubisoft game...

i was lucky, i have other games from ubi

1 Kudo
Lussianh
Stadia Player
Stadia Player

Yes you are right ... what are the other ubisoft games on Stadia ?

 

0 Kudos
Immgrimm
Stadia Player
Stadia Player

Yeah that was a way.
I bought Farcry 5. Then it worked. So start Farcry, connect and then it should work. (If you can't wait for a better way)

0 Kudos
Ambiorix
Stadia Player
Stadia Player

So if i want to play my 70 euro game, i have to first buy another game?

0 Kudos
RussWest
Stadia Player
Stadia Player

Could we buy an ubisoft game to link our account then ask for a reimbursment of the 2nd ubisoft game ?

 

1 Kudo
Dusan
Founder
Founder

The Best way would be to wait till Ubisoft solves the problem

1 Kudo
Duwind
Stadia Player
Stadia Player

Mine just worked. Not sure if ubisoft or google fixed it however I will say I changed my time zone in my stadia account just before...

Happy raiding!

0 Kudos
Phready
Community Member

same issue.  I am clueless with these linked accounts.  I want my money back.

0 Kudos
Phready
Community Member

Come on, I can't be the only one.  It says I can't link my profile to my xbox profile.  Fine.  I unlinked it in the ubisoft account.  What now?  

0 Kudos