cancel
Showing results for 
Search instead for 
Did you mean: 
LinkStrifer
Community Member

Any plans to remove the country lock?

Hi, I'm in Colombia right now and I just found out that you can't use Stadia here but support said the oposite some time ago (support email capture)  https://i.imgur.com/FW0jFug.png I'm just wondering, is this only on the release week or something like that or forever?

Tags (2)
1 Kudo
9 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@LinkStrifer You shouldn't be able to use Stadia in Colombia, as it's not in the list of supported countries. You can check the list of countries supported by Stadia from the following post:

Stadia availability & requirements 

Sorry to say this, but whatever was said on that Google Support email was incorrect.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
0 Kudos
LinkStrifer
Community Member

@Ivan  well ... the support message was correct, the error message i'm getting is about the game be region locked but the games doesn't have that info so you don't know which ones you can play anywhere or not

I can sign in in Stadia and everything

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@LinkStrifer Unless something changed, Colombia is still not listed on the supported country list. Were you actually able to order Stadia from Colombia?

And the support email says you can play Stadia (I assume games) from any country as long as you have good working internet connection. Sure, you may be able to get it to work with VPN or some other means, but it's definitely not supported.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
LinkStrifer
Community Member

@Ivan I was in the States when i ordered so no problem on that part, i have a good working internet connection (170Mb/90Mb), tried with VPN and it kinda works but the input latency is too high, maybe will improve with the controller (still waiting for it) They really need to put that in the support page, if you travel, you cannot play, the supported country list it's kinda vague and email support said different thing so a lot of people bought Stadia thinking the same as me (i see a bunch of people with the same problem in reddit) ... so sad ...
0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@LinkStrifer  I don't claim to be the cloud expert, but my understanding is that they limit the initial country availability is because they want to make sure players will have good experience while playing games. We're talking about something that's always connected, and involves of big amount of data that needs to be transferred constantly. Internet speed is one thing, but latency is also important. The further away you are from the data center that's hosting Stadia, the worse your latency will be. What I'm guessing is that there's no Google server around Colombia that's used to host Stadia games. At this point, speed alone doesn't help.

I think at this point you just need to wait until Stadia is officially launched in Colombia to make sure you have a good experience playing games.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
LinkStrifer
Community Member

@Ivan we'll see, i don't think they need to launch Stadia in Colombia to make it work, the error says is a Publisher region-block, in Colombia we can play CoD: MW and we don't have servers here, I think the closest is in Brasil or Miami ... i hope they remove that lock soon, still I will try with VPN and Stadia controller soon, maybe the controller fix that

0 Kudos
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@LinkStrifer When you play CoD, the game files are in your console or PC though. The server is only used to matchmake you with other players. This is completely different compared to streaming an actual game, since the data transfer is much less.

Yes I acknowledge that it might work, if you use VPN or some other networking magic, but I feel like you'll be getting many hiccups while playing. And Google support definitely will not be able to help you to troubleshoot the issues.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
0 Kudos
LinkStrifer
Community Member

@Ivan that's my point, you just need to download the video from Stadia servers, and actually I can do that (just tested with a VPN) but the VPN add some extra latency to the input, so it's not like i can't use Stadia from here, is just the publishers lock the games for some other reason, Destiny looks great but 500ms for every action is a lot, still kudos to Stadia team, 500ms with VPN is nothing
0 Kudos
lucamm
Stadia Player
Stadia Player

any update?

0 Kudos