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Kaikus
Community Member

Any game won’t load

I have a good connection over 60 mbps in download and 12 of ping, the only bad things is the jitter of 5,9ms. any game won’t load, stadia show me only the cover photo of the game and the loading circle appears but the game never load, i try destiny 2, samurai showdown, farming simulator and tomb rider, all the same result, after hundreds of try i successfully play 1/2 times today, anyone with the same problem ?
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8 Replies
mcnichoj
Founder
Founder

Loaded fine for me, I'm in New York.
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Streamer
Stadia Player
Stadia Player

@Kaikus 

Are you playing using Chromecast or PC browser?

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youtube.com/StadiaStreamer
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Kaikus
Community Member

i use the cheomecast ultra and also a mac with chrome browser same story

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LordVivec
Founder
Founder

Are you on a personal network or a shared network? I can't launch games at work, but i can bring them up on the screen. Filter blocks them here. No issue at home.
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Kaikus
Community Member

Personal network with a 93mbps downolad 10mbps up, 19 ping and 5.6 jitter

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Firestorm457
Founder
Founder

I’ve only seen that issue when a router, firewall, or DNS problem was happening on the network I was connected to.

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Svensson33
Community Member

Exactly the same for me. Can someone please help?
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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey guys,

have you checked already your connection again just in case?

"Even if you’ve signed up for an internet plan of 10 Mbps or greater, we recommend testing your connection on the device you’ll use in the location where you want to play."

Also I would recommend to try these steps first as it seems to be depending on the connection that no game at all is loading for you (CCU, PC and Phone).

If that issue still occurs, I would recommend to contact Stadia support as they might have an idea what it could be or can do further steps with you.

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