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Stadia Player
Stadia Player

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This is support Stadia, in return I received a faulty controller ... So if I make publications complaining, being sarcastic or cynical with Stadia. Well, you screw up ... don't even think of any dog ​​to report me again or delete a post. The next time a dog attacks me defending his master ... I'll cancel my subscription forever.

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1 Solution
Founder
Founder

You definitely had no luck with your controller, disability and all at this moment. I suggest you contact the customer support so they may repare your faulty controller. In the mean time, you could always order another controller if you don't want to wait for the first one to be repaired.

However Stadia did mention quite early that functions like playing on any mobile wouldn't be available in the beginning, so only pixel phones would have the timed exclusivity in the first months. I wouldn't say they lied about the rest (4K on chrome, youtube integration, etc), however I believe they weren't ready for it and couldn't deliver satisfying service on due date. It might as well be available when all is good for it than rush the thing, disappoint everyone and be forgotten a week later. We need patience here.

I've been quite cfritical in many posts, about the communication and lack of regular releases and roadmap. I talked openly and never had any issue. In my experience, we can tell our opinion without any issue, either here or reddit, as long as we are respectful.

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14 Replies
Stadia Guide
Stadia Guide

What exactly is your problem?

You have a 4K TV and can't play your games in 4K? What exactly did the support tell you?

And what has the faulty controller to do with it?

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Stadia Player
Stadia Player

I can play 4K.

 

No, I haven't contacted customer support yet. My anger is because I have invested in Stadia. I bought a TV, a Tablet and a Phone.

 

But it seems that Stadia has not returned that investment and I received a controller with the broken left stick. Unfortunately I have a herniated disc since December 30, so using the warranty right now is ruled out in my case. I will not spend 30 days without a controller and without a chromecast ...

 

Stadia is the only thing I have right now. I'm in bed without being able to move. Stadia never warned that the service would be incomplete or that the controller was of low investment.

 

The money doesn't bother me ... I would happily buy another controller. But ... what if I also get defective?

 

I've seen on Twitter delete posts from user clips with a faulty controller, hiding the problem publicly. And on some occasion I made a critical comment with Stadia and I deleted the post ... just for being critical.

 

I understand that Stadia has not had the best release. But some employees are acting in bad faith. hurting its customers. Stadia's biggest problem is not the little game catalog or missing functions.

 

Stadia does not have the confidence of the gamer world.

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Founder
Founder

You definitely had no luck with your controller, disability and all at this moment. I suggest you contact the customer support so they may repare your faulty controller. In the mean time, you could always order another controller if you don't want to wait for the first one to be repaired.

However Stadia did mention quite early that functions like playing on any mobile wouldn't be available in the beginning, so only pixel phones would have the timed exclusivity in the first months. I wouldn't say they lied about the rest (4K on chrome, youtube integration, etc), however I believe they weren't ready for it and couldn't deliver satisfying service on due date. It might as well be available when all is good for it than rush the thing, disappoint everyone and be forgotten a week later. We need patience here.

I've been quite cfritical in many posts, about the communication and lack of regular releases and roadmap. I talked openly and never had any issue. In my experience, we can tell our opinion without any issue, either here or reddit, as long as we are respectful.

View solution in original post

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Founder
Founder

Sounds like you’ve had a problem which you have not tried to report / get resolved through the proper channels. It doesn’t make too much sense - why not just report you faulty controller and I’m sure you’d be sent a new one.

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Stadia Player
Stadia Player

@Nilas Certainly after reading my publication and commenting that I had a similar case with a CM in another community ... this can be interpreted as being disrespectful, I will say that it is not the case, I only made copy / paste of a specialized press article and leave a small personal opinion "maybe sarcastic" but not disrespectful, the publication was marked as spam ... and in Black Desert Online I was banned from the forums after a long dispute with the CM via private message ... not even It was in the public forum ... since then I have no good appreciation for certain employees of companies that treat customers based on their personal feelings ... instead of giving a business deal.

@Matt1 

It could be true, but I would lose the entire premiere package that includes chromecast as well ... with receipt of the new package and shipping of the defective on two different dates and bank retention of the entire premiere edition until Google receives my defective package.

In addition, nothing assures me that I will not receive any defective hardware again ... suppose that in a new package I receive a defective chromecast.


I have no confidence of receiving hardware in good condition.

And I would not like to enter a loop of returns and retentions and shipments.


So far, even with my faulty controller, it supported Stadia.


I just can't do it anymore

 

 

Well ... thank you all for responding and have a beautiful game day

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Stadia Player
Stadia Player

Whito you can't just put everyone under the same banner, I got attacked by a dog as a youth I don't hate dogs, got ran over with a car still use them to get about, point is just because you fell out with a moderator doesn't make them the devil so chill, try get your new controller and have a little faith.

1 Kudo
Stadia Player
Stadia Player

@ARGAH You're right I shouldn't put everyone in the same bag.

 

Sorry, I bet very hard on Stadia and I feel disappointed. In addition my land Catalonia is being attacked fiercely and we are very sensitive to censorship and authoritarianism.

 

So for me, that they censure me is very bad and my blood boils. For now I will wait to see if there is a V2 container.

 

I look forward to the announcement of Google apologizing to its customers and creating a controller that lives up to what Stadia wants to be.

 

Thank you ARGAH, I will keep my faith

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Community Member

@Whito : I checked the filters and can see that one of your posts was marked as spam, this was an automated rule that was a bit over zealous, no-one had actually manually flagged that post as spam.  Also I noticed that Chris removed the block and reinstated the post a couple of days ago and messaged you to that effect as well.  I'm not aware of any of your posts that are MIA.  If you believe that you do have some posts censored, let us know and we can investigate further, but I can't see any of your posts filtered away currently.

Kudos appreciated if deserved.
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Stadia Player
Stadia Player

Well not on topic at all but from a guy in Scotland who would also love independence let me tell you there is a lot support here for movement in Catalonia, it is not going unnoticed.

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Stadia Player
Stadia Player

@Mad_Dog_Bravo 

 

Thank you Mad for the review of my publication ...

I have not seen your message, nor did I know that it had been restored, thanks to Cris too, knowing that it is an automated process was warned for next time not to react so effusively.

 

Thank you

@ARGAH 

Thank you ARGAH and all the people of the Scots for the support does not go unnoticed here all the help to Clara Ponsati ... thank you very much.

 

I never imagined that they could hate us to such an extent.

 

I pray that the human species will realize once we have a planet with limited time and resources and that we have to unite if we do not want to see ourselves destined to extinction, that borders are not important ..

If a people want their identity just leave it,

 

people just want to live in peace and be happy with their families. We are not owned by anyone ... we are free and we are all brothers regardless of culture or religion.

 

Enough ... we are not interested in wars for the economy.

 

After 10 thousand years of wars this species continues with unlimited greed and evil.

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Community Member

@Whito : Is "'dog" making a reference to me?  If that isn't the case then I apologize for misinterpreting your message .  But if you are then what on earth makes you think that I made a report about you?  I can assure you 100% that I have yet to make any reports about your posts on this forum, and if you falsely believe that I have then you are 100% mistaken in that belief.

I will also confirm that I am not, nor have I ever been an employee of Google either in a permanent or contractual capacity.  My involvement on the Stadia forums is purely voluntary.

Kudos appreciated if deserved.
1 Kudo
Stadia Player
Stadia Player

No it's not with you Mad ... I have a bad habit of calling the community managers moderators dogs. I also had a bad experience in Black Desert Online where the CM was Spanish like me. It seems that I had the urgent need to think that all Spanish users were their responsibility, so I ended up with a personal war in which he banned me from the forum and I destroyed my items worth 2000 euros. Then I dedicated a video on YouTube and sent it to the developer Pearl Abyss. His nickname was Servantes and I called him Servero. Underworld guard dog. I hope the anecdote entertained you and it is clear that it is not with you Mad. If I have a problem, I will tell you personally. I go out to rebilitation. I hope my message is clear to Google. Change the slogan from play without hardware until this is true. Meanwhile ... you are lying. Nobody is going to trust this platform ... with their cheeky lies

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Community Member

@Whito : OK thanks for the explanation.

Kudos appreciated if deserved.
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Stadia Player
Stadia Player

@Mad_Dog_Bravo I believe he's talking about Google lying, not you...

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