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Coolbutter27
Stadia Player
Stadia Player

Add-ons with a bundle

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I purchased assassins creed syndicate the gold edition with all add on and season pass, I’m suppose to have a whole bunch of added weapons and gear and outfits but I don’t, the Victoria pack I don’t have it, the steam punk pack I don’t have it, who do I call? Who do I talk to? Because I don’t have what I paid for.

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide
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8 Replies
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Coolbutter27

Usually, the add-on are available from the Ubisoft store inside the game on the initial menu. Did you check there to redeem it?

 

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Coolbutter27
Stadia Player
Stadia Player

No I’ll do that now thanx

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Coolbutter27
Stadia Player
Stadia Player

The Ubisoft club or the e-store is what it’s called. In the e-store it states what bonus content I have and it’s not all there, in the Ubisoft club it says about the same as the e-store

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Coolbutter27 I believe you need to progress to a certain point before being able to claim some of the items. Looking at the article @RXShorty shared, I found the following:

Ivan_0-1662500993588.png

 

Can you try progressing the game and complete sequence 3 first and then check again if you can claim the items?

 

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Stadia Guides are not employed by Google. Opinions are my own.
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Coolbutter27
Stadia Player
Stadia Player

Alright I’ll do that, I appreciate your help. Thank you.

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Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Coolbutter27 No problem. Please give it a shot and let us know if there are still any missing items.

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Coolbutter27 

There are some restrictions when you are able to use the DLC.

Please check this link: https://www.ubisoft.com/en-au/help/assassins-creed-syndicate/purchases-and-rewards/article/contents-....

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Coolbutter27
Stadia Player
Stadia Player

Scrolling down on to the add-ons with the gold edition on stadia the season pass is labeled as a different add-on, the description of the streets of London add-on say that it alone has 13 weapons, 6 pieces of gear, and 3 outfits just in that add-on. The Victorian legends pack witch is labeled as a different add-on from the season pass says it comes with 1 evie outfit 3 weapons and 2 pieces of gear. The steam punk pack also labels separate from the season pass add-on say it come with 1 Jacob outfit 3 weapons and 2 pieces of gear as well. The season pass states that it comes with 2 top tier sets of gear and weapons, so with that said I’m looking for 21 weapon skins, 12 gear skins, 7 different outfit skins but that’s not I have. Steampunk for evie and Victorian for Jacob, basically I only have what the season pass gave me in weapons gear and outfits.

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