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Chuckedie
Stadia Player
Stadia Player

Account problem ubisoft

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I try to connect to my ubisoft plus with Stadia.. When i Start a Game from ubisoft there is written your Account is connected Pay now but i cant see what account is connected and i dont want to pay twice there is no option to disconnect from the account but at google there is no Account linked so ist seems like a big bug…Its very strange i only get Pay now but i already payed…

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Best Response
Borussia
Silver Stadia Guide
Silver Stadia Guide

Hey Chuckedie,

that looks like a problem which should find a solution in your Ubi-account.

Can you log in and check if it is connected with your Stadia account?

I don't think that you can find it out on Stadia's side.

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defischerrockt
Silver Stadia Guide
Silver Stadia Guide

Hey @Chuckedie 

 

As the previous speaker said, I think the problem is with the Ubisoft account, have you ever signed in with your Ubisoft account where you bought Ubisoft +?

In the account management you will find the point where you can connect your Stadia account or your Stadia account with Ubisoft

https://account.ubisoft.com/

Cheers, Thorsten - German Gold Productexpert Youtube - Please mark posts that helped you to solve your problem as an "Answer" or give "Kudos" to other helpful posts.

Stadia Help Videos in German | Twitter | Youtube | Instagram

View Best Response in original post

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2 Replies
Borussia
Silver Stadia Guide
Silver Stadia Guide

Hey Chuckedie,

that looks like a problem which should find a solution in your Ubi-account.

Can you log in and check if it is connected with your Stadia account?

I don't think that you can find it out on Stadia's side.

3 Kudos
defischerrockt
Silver Stadia Guide
Silver Stadia Guide

Hey @Chuckedie 

 

As the previous speaker said, I think the problem is with the Ubisoft account, have you ever signed in with your Ubisoft account where you bought Ubisoft +?

In the account management you will find the point where you can connect your Stadia account or your Stadia account with Ubisoft

https://account.ubisoft.com/

Cheers, Thorsten - German Gold Productexpert Youtube - Please mark posts that helped you to solve your problem as an "Answer" or give "Kudos" to other helpful posts.

Stadia Help Videos in German | Twitter | Youtube | Instagram

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