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monstermayhem43
Community Member

Account Deletion

Why does it take a month to delete an account? I have a free trial code, but after I made an account, I learned that I had to put the code in during the account creation, or pay for Stadia first. I'm not going to pay for it when I'm trying to use a free trial, so I deleted the account. The account, that was 4 minutes old. With no play time, games, friends list, or anything. I shouldn't have to wait a month for this account to be deleted.

On top of that, when I try to create another account with a different email... it doesn't let me. The "Use Different Account" doesn't do anything. It literally just reloads the account deleted page.

I understand the month for some accounts, but there should at least be a an option to delete immediately instead of having to wait a month. Especially since by then, I'm not sure my code will work or not.

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1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

I think that feature simply has the reason to allow you for 30 days to change your mind again in case that you decide differently and you want your account back. it's mentioned in this article as well, so I guess it's not a technical reason, but it gives those a chance who did "accidently" delete their account or who regret their decision and want to come back.

About your problem with the account creation: This morning the servers of Google had a hiccup, also the Gmail services, so it might be that you encountered problems because of that. But those issues are fixed now, so can you try again to create an account with a different address? Should work in theory. If it still doesn't work, try it in another browser as well just to be sure it's not a browser problem.

 

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