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Zoiah
Stadia Player
Stadia Player

Accidently activated 1-month Stadia Pro before Youtube Premium

Before getting the 3-month promotional with Youtube Premium, I have accidently already activated the 1-month free trial bundled with my Stadia Premier Edition, so I'm no longer getting the 3-month offer.

How do I get the 3-month promotional with Youtube Premium?

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7 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Zoiah 

Not sure how to accomplish that sorry.
Your best shot is contacting Stadia Support chat :slightly_smiling_face:

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Zoiah
Stadia Player
Stadia Player

My options are as follows. I don't suppose Facebook and Twitter are great venues for this...

Zoiah_0-1639428996833.png

 

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Zoiah 

There is a workaround if you don't choose for a answer in the option and just press next you will get the chat option.

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Zoiah
Stadia Player
Stadia Player

Ahh, I needed to choose "other" in the list, then I get the chat option. Thank you, I'm now number 6 in line.

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JamesFromGoogle
Community Specialist
Community Specialist

HI @Zoiah,
Just curious if you were able to try @RXShorty's suggestion here? Let us know if you have any updates when you can.


Best,

James

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Zoiah
Stadia Player
Stadia Player

Apparently, they can only do it if the time of redemption is not more than a day ago. 

It's been 3 weeks in total, so they can't.

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JamesFromGoogle
Community Specialist
Community Specialist

Hi @Zoiah,
We're sorry you weren't able to get this refund, but now you know for next time. We'll ahead and lock this topic now. If anyone has any other questions or concerns, feel free to create a new post. We're always here to help.

Thank you,
James

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