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NoUsrnmCreated
Community Member

Access Code.... Purgatory

Over 12 hours after FE shipped, I've yet to receive my access code....
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3 Replies
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Mine came after 24 hours of the shipping announcement (ordered 17th June).

When did you order? If you have ordered in June or July you should receive it soon, but you can always contact Stadia support as they can apparently send you an email code if you insist.

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Xolomia
Community Member

Spoiler
It's been 24hours since I have the hardware and no code yet. 



What is this email code, and how different is it to receiving a code va email as they said we would get? 

Anyone know who I can contact, I've made several I quires via the stadia help site, but no response, not even an automated 'we got your feedback' email. 


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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

I can't tell you what's the difference, maybe they can see your code in the system and it would be the same that you would receive by just waiting. The code itself looks like "jhfdhflkdhfjhf458dkfjdlkfj," so as soon as you get it you can just type it into the Stadia App to save your name and set up your account.

Leaving feedback in the Stadia helpcenter is good, but you'll never get an answer to feedback unless Google needs to know more. Most of the times you don't get an answer though, but it's definetely reviewed.

The safest bet would be to contact Stadia support in your case.

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