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Welcome to the Stadia Community

Community Manager
Community Manager
52 73 84.2K

Hey everyone,

Welcome to the Stadia Community Forum!

Before you post a new topic in the forum, take a look at some of the most commonly asked questions about Stadia.  If your question is not listed below, please remember to search for your question using the search bar above this page prior to posting.

 

Getting started:

  1. Stadia Requirements and Availability
  2. Get the Stadia app
  3. Redeeming account codes 
  4. Creating a Stadia account
  5. Making purchases in the Stadia store

 

Getting the most out of Stadia:

  1. Games on Stadia
  2. Stadia-compatible controllers and screens
  3. Claiming free games with Stadia Pro
  4. Accessibility options 
  5. Kids and Family

 

Issues with Stadia? Check these troubleshooting articles first:

  1. Issues starting a game
  2. Troubleshooting connection and stream quality issues
  3. Bandwidth, data usage, and stream quality
  4. Factory reset your Stadia Controller
  5. Troubleshooting linking to screen/switching screens

 

For further help with Stadia, check out the Stadia Help Center, post a question in the Stadia Community Forum, or contact the Stadia support team. If someone provides you with a great answer that solves your issue, please be sure to mark it with “Accepted Solution” so other users know which solution has worked for you. 

Welcome to the Stadia family!

 

Best,

Grace and the Stadia Team

73 Comments
Community Member

Glad the community is up and running 🙂

Now back to waiting for the activation code!

Community Member
Why have you not followed your "first come first serve" rule. Day one founders are getting their codes after people that have ordered this month
Community Member
Is there a specific time when the codes will be sent out? Because obviously it's not 12pm EST.
Community Member
Hello @GraceFromGoogle , I am VERY upset. I bought founders editions for Myself, one for my husband, one for my best friend, and premier for my sister. All but my sisters have shipped out. 2 shipped yesterday and 1 today and I still have no code for any of them. Yet people who bought on June 10th have codes and are playing. I'm VERY upset and chat support is telling me that I'll hear back in 24 hours or more. Please help me get my code, I'm a huge gamer and took the whole day off. Tomorrow is too late.
Community Member

I cant see comments

Community Member

I dont have anny issues or questions regarding the service itself.. because i (i preordered within minutes) still have not recieved a code or a confirmation that my device is shipped. Now this would be okay, if there was any type of communication on this issue.. Come on google!

Community Member

!

Community Member

So, this is what the future looks like? 

 

It is wonderful to finally see Stadia running. Beginnings may be delicate times, but also full of promise.

It will be grand to look back on this day 10 years from now, the day the Google backed game streaming platform launched.

Now to try some games...

Community Member

Would love to have as many Stadia friends as possible. Add Spongebob on Stadia and I'll accept soon 😎

Community Member

I still haven’t received my code. Please help 😞

Community Member

So, this is what the future looks like? 

 

It is wonderful to finally see Stadia running. Beginnings may be delicate times, but also full of promise.

It will be grand to look back on this day 10 years from now, the day the Google backed game streaming platform launched.

Now to try some games...

Community Member

Question....If at the pre-order window it included Puerto Rico as being part of the US; then why can’t I access my games!?

281DEA1F-BAEF-4152-A6FC-AB5F909FD86B.jpeg

Community Member
Add me on stadia: warlord
Community Member
Is it just me or are the comments not showing up? I see it says "12 comments" but I can't click that and the comments are nowhere on the page.
Community Member

Wheres my **bleep** invite code. Holy hell this launch has been a total **bleep**show. For every 1 member who's actually gotten one, there are 50 on twitter alone who haven't.  

 

Totally 100% unacceptable. 

Community Member

I hope once the STADIA streaming is launch it's spectacular and us content creators get some sort of  cool tag next to our name for making STADIA specific game content, would love that, it would help small content creators so much.

Community Member

Comments?

Community Member

How do you read comments on this thing?

Community Member
Thanks for the block!
Community Member

Screenshot_20191119-235748.png

Community Member
Let's Go!!
Community Member
Great service...
Community Member
Hey @GraceFromGoogle I am pretty excited about the Stadia, even though I am still waiting on my code & hardware! 🙂 As a GPE from the YouTube forum and twitter gHelp team, would it be possible to connect with you guys? I would love to bridge the gap between Stadia products and YouTube products as soon as the YouTube streaming integration for Stadia is in place. Also greetings from Felicitas and the other CMs over at the YouTube forum. We are all wishing you the best of luck for a successful Launch! 🙂 Cheers Martin - Defender833
Community Member
Where can I found the code. There is no code in the box... And I didn't receive it in my mail. Did something go wrong? I love the controller and all, but I can't use it since I need an account code? I don't get it. @GraceFromGoogle
Community Member
It would help if we could get my invite code. I got the founders edition so I could play Day one and get my user name. But still nothing!
Community Member

It would help if we could get my invite code. I got the founders edition so I could play Day one and get my user name. But still nothing!

Community Member

Hey! Are there any news about the unreceived codes? I'm still waiting since yesterday at 9am PST. 

Help guys!!

 

@GraceFromGoogle 

Community Member
I love Google and Google products, but right now I'm am disappointed. I watched the Stadia announcement and kept refreshing my browser waiting for the Stadia to go on pre-order. As soon as it did, I pre-ordered and became a founder. Stadia claims to be available on 11/19, but my controller and Chromecast won't arrive until 11/21. So right now I have a functional app, locked in my username, but I cannot play. I'm going to wait until my 3-months pro expires to determine if I'll continue to support the Stadia because right now I am not happy. 😞
Community Member
Where is my invite?
Community Member

Why do I have my device and no invite code....

Community Member


Controller in hand? - Check!

App Installed? - Check!

Email Code Received? - Nothing

 

It seems like the code would be the easiest part - is the service not ready?  Is this how Stadia is goal tending on-ramp?

Community Member
Is there anything that can be done to get the invite code? I have the Founders hardware but unable to start using as I do not have the code.
Community Member

No code so i really feel that you know where you should put your welcome.

Community Member

At least my controller will be fully charged. Received it yesterday, have not received the email with the access code though. Is there a chance I missed it? Is there a way to see if one has been issued under my account? Staring at this thing is making even more anxious. 

Community Member
48 hours later and still no reply from anybody on my THREE tweets regarding my activation code. I have my Stadia but no code. Absolutely disgusting service from Google. You took my money in something like June and I wait for all of this time for a paperweight in the shape of a controller.
Community Member

@ChrisFromGoogle Still no code---ordered in July. 

Founder
Founder
I just want my activation code. I have a controller but can’t use it...
Community Member

Please can you send me the code

Community Member
So it's November. I have my founder's edition of the stadia. I did not get an email though for my code.
Community Member

Wow Google sure did fail us on launch!!  Not even a fraction of games oh wait lol they still haven't spent the codes out . Come on Google you guys are better then this . If you were ready why launch ???

Community Member
My paperweight arrives tomorrow. This could be the biggest fail of a large company this year. After day 7 I will have to send it back if I don't have an access code. Because after day 7 I go back to 14 hour days at work and I will not be off again to ship it back. If I never get my code. Just remembered after 15 days it's your paperweight forever.
Community Member
@GraceFromGoogle I haven’t received my code yet but my Stadia Founders Edition arrived this morning.
Community Member

Ahhh.... Feels good to log in, finally 💪

Community Member

Ahhh.... Feels good to log in, finally 

Community Member

I am eagerly awaiting to play on Stadia, but I got no invite code when my stuff came in.

 

Community Member
Good morning. Do google stadia have a complaints department? I like to register one please. Clarification is needed regarding the point of a founders addition? I waited patiently from June to be first to receive a blue controller and select a unique name and be playing on release day.... Turns out I didn’t need the controller to be blue - if I got a premier white one instead, chose a name and end up playing games before the “founders” were even online.... I have received my controller but got my code.... unlike some people. Still waiting to play... To say I’m not the only one who is slightly miffed is a understatement. So what are google going to do to appease the “founders” who deserved a lot better treatment from the biggest tech company in the world....? Rant over, feel better now.
Community Member

Hi,

Why is it not possible to view comments? For example, I see this particular post has 45 comments, but I'm unable to see what they say.

Community Member

Why isn't Google Groups used for the forums/community?

Community Member

Hi, first of all I can't see any comments in any forum post. Not sure what that's about. Secondly I'm trying to connect an Xbox 360 controller to my pixel 3 while waiting for my stadia controller to arrive. It doesn't seem to do anything though and I can't find the right place to ask anyone in the help section. What do I need to do? The controller is connected via USB

Community Member

Thanks for making this a smooth and informative transition Grace!