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Strange
Stadia Player
Stadia Player

updated payment info

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I updated my payment information and now I can't seem to get them to run me

1 Kudo
Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Strange,

What do you mean? Sorry it not very clear what is the problem. 

You changed your payment option and now your Pro subscription has stopped? Or do you want to buy a game?

Best thing is to contact Stadia Support chat. :smiling_face_with_smiling_eyes:

 

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2 Kudos
4 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Strange,

What do you mean? Sorry it not very clear what is the problem. 

You changed your payment option and now your Pro subscription has stopped? Or do you want to buy a game?

Best thing is to contact Stadia Support chat. :smiling_face_with_smiling_eyes:

 

2 Kudos
Strange
Stadia Player
Stadia Player

Yes I updated my information and I can't seem to get them to renew my pro subscription and when I try to use the link for the chat I can't get passed the 1 2 3 screen

0 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Strange,

You should not choose any option that is given, just click next. If you do so you should be able to choose contact by chat. 

Hope this helps.

 

0 Kudos
Oceanessa
Community Member

Hi I have a question how did you fix the No showing ID , cause I’m stuck on that situation and just gave up, can you tell me how you were able to manage that??

0 Kudos