refunds policy

[marco290oc]

hi, I would like to know if stadia offers a refund option for a purchased game. i would like to try red dead redemption 2 and make sure it plays well and there are no problems thank you

[RXShorty · Accepted solution]

Hi @marco290oc,

Yes, Stadia has a very sweet refund policy.

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp