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com1212
Stadia Player
Stadia Player

refund on a subscription

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do i get my money back if i cancel a subscription? i forgot to cancel my subscription yesterday so I did it today. do I get my money back?

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Best Response
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @com1212 

Unfortunately, you cannot request refund for Stadia pro.

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @com1212 

@AndroiFy is right.

 

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

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2 Kudos
2 Replies
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @com1212 

Unfortunately, you cannot request refund for Stadia pro.

3 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @com1212 

@AndroiFy is right.

 

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund. This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

2 Kudos