Hi, stadia made a refund to my credit card which i had to change due to a fraudulent transaction. How Can i request google/stadia to make the refund to a new credit card or any other means.
Hey @syn25,
You can check with your bank in this case. If the refund went through successfully even though your payment method is inactive/expired now (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method. There's no other way to request from Google to make the refund to another card, because it's normal that they first attempt to refund you on the original payment method for the purchase.
Hope this helps!
Hey @syn25,
You can check with your bank in this case. If the refund went through successfully even though your payment method is inactive/expired now (refund can still take up 3-5 days, sometimes even longer), then the bank may have received the money. In case the refund is not successful, you would get an email from Google to ask you to provide an alternate payment method. There's no other way to request from Google to make the refund to another card, because it's normal that they first attempt to refund you on the original payment method for the purchase.
Hope this helps!
Thanks. I got the amount refunded.