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raqibzia
Community Member

how can refund my google play balance into my bankaccount

1 Kudo
Best Response
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hi @raqibzia,

Here is how you start the refund process on Google Play:

  1. On your computer, go to play.google.com/store/account.
  2. Click Order History.
  3. Find the order you want to return.
  4. Select Request a refund or Report a problem and choose the option that describes your situation.
  5. Complete the form and note that you'd like a refund.

Hope this helps!

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2 Kudos
2 Replies
MrVacca
Platinum Stadia Guide
Platinum Stadia Guide

Hi @raqibzia,

Here is how you start the refund process on Google Play:

  1. On your computer, go to play.google.com/store/account.
  2. Click Order History.
  3. Find the order you want to return.
  4. Select Request a refund or Report a problem and choose the option that describes your situation.
  5. Complete the form and note that you'd like a refund.

Hope this helps!

2 Kudos
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @raqibzia,

I think you can find the information you need HERE.

Withdraw money

Important: As of June 15th, 2021, you can no longer:

  • Send, request, receive, claim, or withdraw money or find past transactions with pay.google.com or the old Google Pay app 
  • Any pending transactions from the old Google Pay app should be expired.

If you want to send, receive or request money, download the new Google Pay app 

Learn how to send money with the new Google Pay app.

Important: Only people in the US or UK can have a Google Pay balance.

You may have a positive Google Pay balance if you:

  • Accepted money sent to you using your Google Pay balance.
  • Successfully disputed a Google Pay balance transaction.
  • Received a refund for something you bought using your Google Pay balance.
  • Earned a credit through a Google product or service.

You can keep up to $25,000 in your Google Pay balance.

You can transfer money from your Google Pay balance to your linked bank account or debit card for free. Transfers to a debit card typically complete within minutes. Transfers to a bank account are usually done within 5 business days.

4 Kudos