Hello, I’ve been having problem with my payment method and I can’t purchase anything on Stadia Store.
My profile’s name is Demetrio#8273 (REDACTED).
I’ve tried with different credit cards but it keeps refusing any transaction.
Can we fix this problem? Thanks!
Hey @Demetrio,
do you receive a specific error when trying to do a transaction?
If you have an Android phone, can you also try to purchase the game you were attempting to buy in the Stadia app? Does that work?
Hi @Demetrio
Google or Stadia will charge a small amount from your credit card to validate it. Did you see such charge on your balance report? Do you use the same payment methods in other Google services?
Hey @Demetrio,
do you receive a specific error when trying to do a transaction?
If you have an Android phone, can you also try to purchase the game you were attempting to buy in the Stadia app? Does that work?
Hi @Demetrio
Google or Stadia will charge a small amount from your credit card to validate it. Did you see such charge on your balance report? Do you use the same payment methods in other Google services?