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Community Member

cannot signup for pro with credit card

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I purchased the premium yesterday with an credit card that is assigned to a gsuite business account. I received the key via email. I entered the key and came to the site where I have to enter the payment information for pro subscription. There I only can enter my credit card, which is the other card from the business account. I am getting an error that the payment cannot be processed. I added also my Paypal information for the new private email account, but I cannot select them, only credit or debit card is available. I am from Germany.

What can I do?

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Community Member

just received an email that the problem with my payment is fixed and I just tried and it actually is fixed.

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Community Member

just received an email that the problem with my payment is fixed and I just tried and it actually is fixed.

View solution in original post

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