I needed to remove my payment profile due to security/other risks. And I would like to somehow (after re-adding) the payment info to request to stop the deletion of my Stadia account. I have a large collection of games that I did not want to play while risking my personal info from other (3rd party accounts) and other data being leaked.
When I launch the Stadia App (on mobile) or desktop, I receive a text popup:
[copy and pasted]
@Hackerman555 you need to contact support to cancel the deletion. The link is actually in the hyperlink of what you copy pasted. Just click on that and follow the steps, and better to do it ASAP.
@Ivan That link now redirects to general support page where I search for "An issue" but never get redirected to a support chat or and other contact.
I get redirected to the same page with that "Text and that link". So it's like stuck in a loop.
I will try it again.
Thanks.
@Hackerman555 you need to contact support to cancel the deletion. The link is actually in the hyperlink of what you copy pasted. Just click on that and follow the steps, and better to do it ASAP.
@Ivan That link now redirects to general support page where I search for "An issue" but never get redirected to a support chat or and other contact.
I get redirected to the same page with that "Text and that link". So it's like stuck in a loop.
I will try it again.
Thanks.
@Hackerman555 once you follow the steps, it will give you an option to interact with a representative. You can see it from the form on step 3. Please let us know if you're still having issues.
It did. Thanks. I have to wait 1 day and I should be able to access my library.
Is there a way to close a chat thread, or does it close automatically?
@Hackerman555 You meant the support conversation? I believe you can just close the tab.
It did. Thanks. I have to wait 1 day and I should be able to access my library.