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Shadster
Founder
Founder

buying ESO base game but can't use credit from surveys?

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Hey guys. So i have a accumulated 10$ play credit and it wont let me use it when buying eso? it is regular price...

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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Can you try to follow the TS steps in the bottom of this Stadia article? It's just an idea that this might be why.

As far as I know partial credit should work in Canada on full priced games, so it's weird that it doesn't work for you. Unless Google changed something maybe. Do you see any error message coming up, when you try to pay via the Stadia app on your Android phone?

Usually I think as well that you can only use the funds in one of your accounts, so the one basically which is purchasing the game.

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3 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Shadster Where are you located? In some countries you can't use partial payment to purchase the game.

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Stadia Guides are not employed by Google. Opinions are my own.
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Shadster
Founder
Founder

I am located in canada. Just made a family group with my wife and we both have credits by filling surveys over the past year. So as just trying to see if we could pay for a part of the game with credit. Any idea if both credits on our gmail accounts are usable or just mine? i thought partial credit was fine on full priced games.

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Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Can you try to follow the TS steps in the bottom of this Stadia article? It's just an idea that this might be why.

As far as I know partial credit should work in Canada on full priced games, so it's weird that it doesn't work for you. Unless Google changed something maybe. Do you see any error message coming up, when you try to pay via the Stadia app on your Android phone?

Usually I think as well that you can only use the funds in one of your accounts, so the one basically which is purchasing the game.

0 Kudos