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lockydown
Stadia Player
Stadia Player

a refund or payment

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So a while ago i got dbd stadia and its been a bad experience for i me i just want to get steam dbd but it wouldnt let me buy steam dbd and i have to buy stadia please help i want a refund and transfer my data to steam anyone

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Best Response
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @lockydown 

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund.

This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

Regarding the data transfer, you should check with the publisher of the game and see if there is a way to transfer the data or import on Steam. However, I don't see the cross play / cross saving option.

 

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1 Reply
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @lockydown 

You can request a refund within 14 days of your purchase if there is less than 2 hours of play time across all accounts (family and personal). Games may only be returned one time, so if you return a purchased game for a refund and subsequently re-purchase it, you will not be entitled to a refund.

This refund is only available for purchased games, and not for add-on content or services.

Refund bot: https://partnerdash.google.com/apps/chatbot/chat?p=RefundChat
Contact support: https://support.google.com/stadia/gethelp

Regarding the data transfer, you should check with the publisher of the game and see if there is a way to transfer the data or import on Steam. However, I don't see the cross play / cross saving option.

 

2 Kudos