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Babette
Community Member

Unwanted payments

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Dear sir/madam,

I tried a Just dance unlimited 1 month purchase. 

But now every month there is an amount of 3,99 euro deducted from my creditcard.

I can't seem to end these payments as this product is not listed under my subscriptions. 

Please can you help me end these unwanted monthly payments. 

 

Thanks in advance,

B

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Best Response
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Babette 

It seems that you should be able to end your subscription by going into settings (https://stadia.google.com/settings) or checking in-game subscriptions.

If the option to cancel the subscription is not there your best option is to contact Ubisoft customer service to ask cancelation!

you can find more on this post: https://community.stadia.com/t5/Payments-Billing/Cancel-just-dance-2020-unlimited-subscription/m-p/5...




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1 Reply
HatDroid
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Babette 

It seems that you should be able to end your subscription by going into settings (https://stadia.google.com/settings) or checking in-game subscriptions.

If the option to cancel the subscription is not there your best option is to contact Ubisoft customer service to ask cancelation!

you can find more on this post: https://community.stadia.com/t5/Payments-Billing/Cancel-just-dance-2020-unlimited-subscription/m-p/5...




3 Kudos