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Akels353
Stadia Player
Stadia Player

Unknown Stadia Charge

Just checked my bank account and saw a 60$ charge for stadia. Pre ordered cyberpunk 2077 mind you but I thought I wasn’t supposed to be charged till the release date? Also, checked google pay and the transaction isn’t recorded there either. Contacted the stadia support team on the matter, anyone else had this issue??

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14 Replies
moneyPlant19
Stadia Player
Stadia Player

I just saw that same exact thing and came looking for some explanation. You're right - we were not supposed to be charged till the game was actually available. 

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Akels353
Stadia Player
Stadia Player

They said its being sent to a team within google and they’ll contact me for any further information they need but hopefully its just a bug or something

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Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Hi folks,

today the "pre-load"-phase of CP77 started. I know that this is not important at all for us Stadia gamers but maybe this is a sign of "released" and that's why you are all get charged?

I've no other idea why this would happens else wise.

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ThousandCuts
Stadia Player
Stadia Player

I’m curious how many people have been charged early like this? In the description of the game it states the preorder will only be charged for once the game launches. This isn't right, because if we wanted to cancel the preorder it is now too late, the money has already been charged. Google should explain this. 

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gio88oig
Stadia Player
Stadia Player

I had been charged too, on 5th.. 

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ThousandCuts
Stadia Player
Stadia Player

Theory; maybe they charged early, knowing a lot of preorders would be cancelled after the news escalating about how much of a mess the game is in?

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moneyPlant19
Stadia Player
Stadia Player

Ha! I think that's going to be theory only - when I go into my Stadia settings, it does let me cancel the pre-order (obvs, I'm not going to). I have asked everyone I know who's pre-ordered and all of us were charged, regardless of the geographic location. I'm more interested to see how they'll manage to ship out the controllers more than anything. 

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gio88oig
Stadia Player
Stadia Player

But we are still waiting the code for ordering the premiere edition.. Then again we will have to wait the controller arrival :disappointed_face:

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AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

I saw the charge on the pre-order in November which is kind of strange, I recommend you to reach the Stadia Support for more clarification.

 

@gio88oig for the code, you should wait in January:

  • Redemption code for a Stadia Premiere Edition to use at the Google Store will be sent to the email address associated with your Stadia account by January 15, 2021 11:59 pm GMT, and must be redeemed by January 31, 2021 11:59 pm GMT. You must have or add a form of payment at checkout, but may not be charged depending on the shipping method you select.

Stadia Premiere Edition with Purchase of Cyberpunk 2077 Offer Details 

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gio88oig
Stadia Player
Stadia Player

Hi @AndroiFy, the code will be sent within a week from the release date and by the 15th of Jan.

So the code could be sent between 10th and 17th of Dec (there is a post on reddit with a chat image between a user and Google support that confirm that, and, in addition, Google support tells him to contact again in case of the code won't be sent within a week) or max by the 15th of Jan.

I hope that within the next 7 days I will receive the code cause I want to start playing on the TV :slightly_smiling_face: 

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moneyPlant19
Stadia Player
Stadia Player

I got the code this morning and ordered mine! Looking forward to some 4k big screen gameplay action!! 

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gio88oig
Stadia Player
Stadia Player

I received the code some hours ago :slightly_smiling_face: waiting for ccu and controller. In the meantime I played with pc connected via hdmi to 4k smart tv.. Awesome! 

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dirtyd
Stadia Player
Stadia Player

I know this is an old topic, but they charged us 5 days early for the RE:8 release.  This is bogus as the game isn't available yet.

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AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

looks like expected when pre-order a game.

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