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Ugurcan
Community Member
‎08-30-2020 05:39 PM

Unaware of money withdrawn from my account on Stadia trial

I entered the 1 month trial version of google stadia and canceled it, but the money was withdrawn without knowing from my account, can you help me?

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2 Replies
Tobonaut
Gold Stadia Guide
Gold Stadia Guide
‎08-31-2020 02:00 AM

Hi @Ugurcan 

please contact the Stadia support team. :slightly_smiling_face:

You can, for example chat with them using this page: https://support.google.com/stadia/contact/stadia_chat

 

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AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide
‎09-02-2020 12:54 AM

If I remember it's expected to see an auth hold few days before the end of the trial. However, check with Stadia support.

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