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Citizen404
Stadia Player
Stadia Player

Unable to purchase games

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Ive been trying for several days to purchase games. Ive contacted support for both stadia and google pay but no one has been able to give me a answer. I keep getting the following error message 4111C94C-09F4-40CF-A155-FF0ECD178B94.jpeg

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Best Response
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Citizen404,

some suggestions about this error we've given already in this thread.

Best you can do here is indeed - as you did - to contact the Google team, but as far as I know also from the Pay Community, there is no solution to it yet, so I can just recommend to use another payment method.

So if you have an Android device, you can also try PayPal or Google Play Balance via the Stadia app to purchase games (once purchased, you can play them everywhere, on mobile, TV or PC).

If you don't have it, you need to try another credit card in the browser. There are other options like Revolut for example, which people were recommending, but you need to do some research on your own, which credit card works best for you.

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1 Reply
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

Hey @Citizen404,

some suggestions about this error we've given already in this thread.

Best you can do here is indeed - as you did - to contact the Google team, but as far as I know also from the Pay Community, there is no solution to it yet, so I can just recommend to use another payment method.

So if you have an Android device, you can also try PayPal or Google Play Balance via the Stadia app to purchase games (once purchased, you can play them everywhere, on mobile, TV or PC).

If you don't have it, you need to try another credit card in the browser. There are other options like Revolut for example, which people were recommending, but you need to do some research on your own, which credit card works best for you.

0 Kudos