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flushaas
Stadia Player
Stadia Player

Unable to purchase any game

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I have tried to purchase serveral games like Doom, or Tomb Raider: Definitive Edition and, after asking for my google account password , it returns to stadia without having bought the game. (The password is correct).

The same behaviour in Android App or in the chrome web.

I bought a game (One pice: World Seekr) 31 July without troubles .

 

Any Idea?

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Best Response
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @flushaas 

Do you see any error message flagged in red on pay.google.com?

If yes, please follow the instruction request in order to fix the issue. It could be some issue to verify the payment account.

If not, please reach stadia support for further investigation.Stadia Support chat

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1 Reply
AndroiFy
Platinum Stadia Guide
Platinum Stadia Guide

Hi @flushaas 

Do you see any error message flagged in red on pay.google.com?

If yes, please follow the instruction request in order to fix the issue. It could be some issue to verify the payment account.

If not, please reach stadia support for further investigation.Stadia Support chat

1 Kudo