I've been enjoying the free games that come with Stadia, but would like to buy Tomb Raider for 10 euros. However, when I click the buy button in the Stadia app, I get a pop-up saying:
"Error, The item that you were attempting to purchase could not be found."
How can I fix this? Because now I can't buy the games I want to play.
Do you have the ability to try to purchase it via Stadia App on another phone?
You could also try these steps to fix the Stadia App.
me too. will try another device soon.
Yeah, I have the same issue. I want to buy two games, but get the same error.
Try purchase on web - https://www.reddit.com/r/Stadia/comments/e0jvyq/stadia_store_links/
The support center has some guidance for the "item that you were attempting to purchase could not be found" error:
https://support.google.com/stadia/answer/9566513
I am getting “The item you were attempting to purchase could not be found.” error when I try to make a purchase in the Stadia app on Android?
This can happen when there is a mismatch in your Google Play country and Stadia country.
To resolve this, please create a new payment profile in Google Payments for the country you use for Google Play. You can do this by adding a valid form of payment. Stadia customer support will then be able to assist you in changing your Stadia country.
My Stadia app just shows nothing after pushing the buy button, no error code, no reaction. What can cause that?
Btw, cqn anyone plz post the shop link of Assassin's Creed Odyssey here or on reddit?
Us too:( We are trying to purchase the legends version of NBA 2K20 and are unable to. Nothing happens when we press the buy now button. Please help
NBA link is already listet on reddit, see link above. You can buy it in the browser.
Assassin's Creed Odyssey ist still missing on the list, plz can someone who bought it post the browser link?
If you are having this issue and don't want to use the web links, you can just download Stadia on another phone (I used an iPhone) and sign into your account using your Stadia account email and purchase any game you want from there.
I have no 2nd phone and can't install bluestack correctly on my PC. Stadia store is still buggy. On Reddit the shop link for Assassins Creed is still missing. Does anyone know what else may help or can someone who owns Assassins Creed plz post the shop link?
Yesterday I wrote a support mail to GPay and today it works for me buying in the stadia app. Does it work for you too now?
How do I get help for an error
Hi everyone,
This is an older post so we're going to go ahead and lock it now. If anyone still needs help after trying the suggestions here, I'd recommend creating a new post so that you can get better visibility in our community.
Thank you,
James