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Ghosts
Founder
Founder

Unable to Purchase DLC for Sniper Elite 4

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With my Stadia Pro account, I received Sniper Elite 4 for free.

 

Now that I want to purchase the $6.99 "Sniper Elite 4 - Deathstorm Part 1: Inception" add-on I am not able to.

I get this error and I am unable to find a way around it. 

Any help would be appreciated. 


Uh oh. There was a problem.
An unexpected error has occurred. Please try again later.
1faab55c39fd87f7

 

Edit: Seems as though this error code is not the same one each time--169816fe2fef06a2 is another code I received. 

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Best Response
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Ghosts,

Are you trying to buy it from stadia.google.com or with a in-game purchase option?
Could you trying purchasing it from the Sniper Elite 4 store page:smiling_face_with_smiling_eyes:

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1 Kudo
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Ghosts,

Hmm did you try reaching out with Stadia Support chat?
Maybe they can tell you what is wrong.
Share your error code with Stadia support as it could be something wrong with the payment method for example.  :smiling_face_with_smiling_eyes:

View Best Response in original post

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3 Replies
RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hello @Ghosts,

Are you trying to buy it from stadia.google.com or with a in-game purchase option?
Could you trying purchasing it from the Sniper Elite 4 store page:smiling_face_with_smiling_eyes:

1 Kudo
Ghosts
Founder
Founder

Hi Yes,

I have attempted to buy both from the regular webpage store, and the in-game store.

Both redirect me to the Stadia webstore. And even when I gave in and purchase the Season Pass for $34.99 it still gave me an error code. 

A bit frustrating, but I wonder if its just an issue with this expansion/game, or if purchasing other full games would give me the same result. 

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RXShorty
Platinum Stadia Guide
Platinum Stadia Guide

Hi @Ghosts,

Hmm did you try reaching out with Stadia Support chat?
Maybe they can tell you what is wrong.
Share your error code with Stadia support as it could be something wrong with the payment method for example.  :smiling_face_with_smiling_eyes:

0 Kudos