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Sandajan
Community Member

Trouble Finding the refund button.

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I completely forgot that I had signed up for the free trial and today was the day it gets rebilled and I don't even use Stadia no more so I was wondering how I could get a refund because it just money wasted on something I'm not going to use.

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Best Response
Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Hi @Sandajan 

you should chat wit the Stadia support team:

https://support.google.com/stadia/contact/stadia_chat

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Tobonaut
Gold Stadia Guide
Gold Stadia Guide

Hi @Sandajan 

you should chat wit the Stadia support team:

https://support.google.com/stadia/contact/stadia_chat

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Deleted User
Not applicable

There's also this nifty little automated link if you wish to do it without talking to a support agent.

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felixhanson
Community Member

I had the account auto-renew after the free trial. I never used the account, but Google would not process a refund. I'm going to try a charge back with my credit card. Pretty terrible customer service over $9.99. I have so many other options for gaming, this makes me never want to use Stadia.

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