Okay so I have been charged and every time I reset my email account to get in and cancel my subscription this is what I get, I don’t understand, I’ve try to call google phone but every time I fricking call I get a message tell me to recover by web and my phone number and it ask for code in email how the fricking am I getting to my email when I try to get back my account, so ridiculous don’t know what google thinking i don’t want no more charge I don’t used the site or play the fricking games
Hey @Aaronng21,
I understand your frustration, but the Account Recovery process (the one you're doing) is the only way to get back into your Account and then you would be able to cancel the subscription.
In that box did you try in the left corner already "Try another option"? Usually you get offered then another option to verify your account. You can also use these tips from the helpcenter.
Once you get back into your account, I'd recommend to set a recovery phone + email just in case it ever happens again.
Wish you best of luck to get back into your account.
@Aaronng21 I highly suggest removing the image you have on your post, or edit it so it doesn't show your email address. This is a public forum and although it's low risk, we want to make sure your info is not use for scamming/phishing purposes.