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Nithu
Stadia Player
Stadia Player

Store credit

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Hi,

I got a notification that I have received a store credit refund for my stadia purchase but the credit is expiring within a week. Why is that? Is there anyway to extend the expiration date?

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Best Response
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Nithu reach out to support and they should be able to help you out. Try Stadia support first, and if they can't help, reach out to Google Play support 

https://support.google.com/stadia/gethelp 

https://support.google.com/googleplay/gethelp

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Stadia Guides are not employed by Google. Opinions are my own.

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1 Kudo
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

From personal experience: Contact Play team first if you have a Play credit issue and the Store team if you have a Store credit issue, they can help possibly quicker than the Stadia team.

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1 Kudo
2 Replies
Ivan
Platinum Stadia Guide
Platinum Stadia Guide

@Nithu reach out to support and they should be able to help you out. Try Stadia support first, and if they can't help, reach out to Google Play support 

https://support.google.com/stadia/gethelp 

https://support.google.com/googleplay/gethelp

------------------------------------------------------------------------------------------
Stadia Guides are not employed by Google. Opinions are my own.
1 Kudo
Chufu
Platinum Stadia Guide
Platinum Stadia Guide

From personal experience: Contact Play team first if you have a Play credit issue and the Store team if you have a Store credit issue, they can help possibly quicker than the Stadia team.

1 Kudo