I first of all explained when I canceled that it wasn't authorized. To make it even better they confirmed that my so called account has NEVER been used. Why am I still being charged over a year after I canceled. I am furious that stadia has more or less been stealing from me. And they were made aware of it. I want my money there is no excuse for this. Shame on you.
I am posting this to try to get support to help right a wrong here it is not right for a company to do this. Thankyou all that read ,like and share .
Stadia I'm waiting for a reply
Hi @CGAMBACURTA
Sorry to hear you are having issues with your subscription that you don't want.
I am afraid we cannot help you on this community forum, your best shot is going to be Stadia Support chat.
Maybe your account somehow was compromised? Best to check if there are more illegal payment if you are sure you didn't start the Pro subscription yourself.
Hope you are getting things resolved.
Oh by the way they flat out refused to refund me when I did try to cancel but was against there policy. This is the worst experience with any company EVER and I never even used your service
Hi @CGAMBACURTA
Sorry to hear you are having issues with your subscription that you don't want.
I am afraid we cannot help you on this community forum, your best shot is going to be Stadia Support chat.
Maybe your account somehow was compromised? Best to check if there are more illegal payment if you are sure you didn't start the Pro subscription yourself.
Hope you are getting things resolved.
Just discovered this. Once tried the trial, cancelled. It also shows that I do not have it. Yet I have been charged.
Bro it's completely free I've never been charged since cancelling trial pro membership other than games and dlc
Hi everyone,
This is an older post so we're going to go ahead and lock it now. Thanks for being a fan and please feel free to reach out in a new if you need anything else!
Best,
James